Free Financial Service
- Care Connect Coordination

- Jun 26, 2025
- 2 min read
I have just come across this and thought it would be great to share with you all.
💬 Take Control of Your Money – Free Help from Financial Information Service Officers
Planning your financial future doesn’t have to be overwhelming – and you don’t have to do it alone. Whether you're thinking about retirement, dealing with a major life change, or just want to feel more confident managing your money, the Financial Information Service (FIS) is here to help – completely free of charge.
💡 What Is the Financial Information Service?
The Financial Information Service, provided by Services Australia, offers free, confidential, and independent guidance to help you make informed financial decisions. Our Financial Information Service Officers can help you understand how financial products work and how changes in your circumstances might affect your finances.
And the best part? You don’t need to be receiving a payment from Services Australia to use the service. It’s free and open to everyone.
🛠️ How We Can Help
We know everyone’s financial situation is different. That’s why we offer personalised guidance to help you:
Understand how financial products like superannuation or income streams work
Plan ahead for retirement or other big life changes
Navigate financial implications of relationship changes, illness, or job changes
Find trusted resources to manage your money wisely
Our goal is simple: to give you the knowledge and confidence to make decisions that are right for you.
✅ Who Can Use the Financial Information Service (FIS)?
Anyone can use the Financial Information Service — and it's completely free.
You do not need to be receiving a payment or benefit from Services Australia to access this service.
FIS is especially helpful for people who are:
Planning for retirement
Thinking about aged care
Receiving or about to receive Centrelink payments (like the Age Pension, Disability Support Pension, or Carer Payment)
Experiencing a major life change (e.g. separation, illness, inheritance, redundancy)
Wanting to understand financial products and their impact on government support
Supporting a family member or friend with their financial planning
Whether you're just starting to think about your long-term finances or need to understand how a change in circumstances could affect your financial position, FIS Officers can provide valuable, independent information.
Use this link and find out more details and contact them




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